YOUR PRIVACY IS OUR HIGHEST PRIORITY. Big T Rentals, LLC (referred to as "Big T Rentals", "we", "us", or "our") is dedicated to protecting the personal and professional data of our clients. This policy explains what information we collect, how it is secured, and your rights concerning your personal information.
01. Information We Collect
We collect information directly from you when you submit a rate request form, contact us, or interact with our logistics coordinators. This includes:
- Identity & Contact Information: Your name, email address, phone number, and mailing address.
- Logistics & Job Details: The specific service requested, job site city or location, equipment duration requirements, and descriptive messages.
- Sister Entity Referrals: Project links to sister brands within the Tancredi & Perrault Group (e.g., Tanco General Contractors, Design by HOD, The Organized Haus) to sync schedule dispatches.
02. How We Use Your Information
We process your information securely to fulfill your quote requests and streamline operations. Specifically, we use it to:
- Generate dynamic rate quotes and coordinate delivery, warehousing, and equipment dispatches.
- Cross-reference scheduling with sister contractor and design entities for active group projects.
- Verify job site locations and structural constraints for heavy fleet access planning.
- Prevent spam, detect security threats, and protect our quote forms from automated abuse using built-in security fields (CSRF nonces and honeypots).
03. Data Security & Protection Measures
We employ state-of-the-art security measures to defend your information against unauthorized access, disclosure, or alteration:
- CSRF Validation: Our contact and rate inquiry forms use WordPress cryptographic nonces to prevent Cross-Site Request Forgery attacks.
- Spam Prevention: We incorporate invisible honeypots that intercept automated bot requests before they reach our email servers, ensuring high mail deliverability and safety.
- Secure Transport: All data sent between your browser and our servers is encrypted using Secure Socket Layer (SSL/TLS) technology.
04. Information Sharing & Third-Parties
We do not sell, trade, or rent your personal information to outside marketers. We only share information with:
- Group Entities: Sister companies under the Tancredi & Perrault Group (e.g. Tanco GC, Design by HOD) to manage combined contractor & staging scopes.
- Logistics Subcontractors: Licensed transport or safety personnel explicitly hired to assist with your active logistics dispatch.
- Legal Requirements: Law enforcement or regulatory agencies when required under California construction licensing laws or court orders.
05. Your Choices & Rights
You have complete control over your personal data. You may contact us at any time to:
- Request a copy of the personal information we hold about you.
- Ask us to correct or update inaccurate or outdated information.
- Request that we delete your contact records from our secure lead database.
06. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational or regulatory adjustments. Any changes will be marked by the "Last Updated" date at the top of this page.
07. Contacting Our Privacy Compliance Officer
Big T Rentals, LLC
1717 W. Orangewood Ave, Orange CA 92686
Phone: (714) 363-2287
Email: info@bigtrentals.com